Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell might be weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Returns

There are several reasons you may want to return a shirt and we do our best to accommodate our customers. Below, we offer some tips for the best experience and information about what to do when things go wrong. In general, if we made a mistake by printing the wrong design, or the print quality is poor, or the garment is defective, then we will be happy to replace the item.

Order Early

If you have a birthday, graduation party, family reunion, or some other event coming up, please order your shirts early (at least a month before the event for best results). This gives everyone time to make any changes necessary and provides ample time for possible shipping delays. This is especially true near Christmas.

Designs with event dates

Items printed with an event date in the design will not be refunded the day of and after the event date. Please order early.

Spelling

Spelling is a common mistake. Please triple check your spelling (even ask someone else to proofread). We try to do what we can, but we cannot check spelling on all orders. We cannot refund an order based on spelling.

Packaging

Most of the time, we ship orders in a polybag. Please do not cut the bag open. You risk cutting the garment.

Color

Due to the nature of computer displays, the shirt manufacturing process, and the digital print process, we cannot guarantee any color matches, unless you provide a Pantone color code so that we can match the color exactly. If you need a Pantone color match, please add a note in your order or contact us. Shirt colors may vary from one shirt to the next even if they are from the same manufacturer, with the same style and size.

Other

Due to the nature of the business with customized t-shirts, refunds will be issued in the form of store credit. Refunds will be determined on a case by case basis.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.